Fox River Mall, 4301 W Wisconsin Ave, Appleton, WI 54913

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us. This is in addition to rights provided by consumer law.Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs.
Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you might need to buy a replacement. It includes coverage for two accidental damage incidents. Accidental damage means damage caused by handling like a cracked screen, bent housing or liquid damage (e.g., accidentally dropping your phone into the sink or on the pavement). It does not include catastrophic accidents like running over your phone with your car.
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We offer same-day service for iPhone screen repair. Simply schedule an appointment and bring in your iPhone.*Please refer to same day iPhone repair in the disclaimer section For other repairs, your Agent will give you an initial estimate on how long it will take.
In addition, like cars, not all phones are created equal. We only carry devices that have a proven track record of performing well over long periods of time like iPhone, Samsung Galaxy and iPads. However, we have access to the largest supply chain of used phones and could custom order virtually any smartphone that is not out of date.
We offers same-day service for some repairs, such as screen repair or battery replacement. Check-in for your repair will usually take about 10 minutes to fill out a repair order, verify your issue, and run required testing prior to the repair. Once your iPhone moves to our service room, repairs can take up to two hours due to work load and required post-repair testing (no, we don’t just slap a part on and send it out the door). Your service advisor will give you an estimated repair completion time when you drop it off. (In some cases your device may need to be mailed to Apple’s repair depot, and if that is the case and your iPhone is under warranty or AppleCare, you may be eligible for a loaner device).